Support

Need help with Timme? You’re in the right place.

Contact Us

Email: support@timme.app

We typically respond within 24-48 hours.

Frequently Asked Questions

General

Q: What devices does Timme support?

Timme is available on:

iPhone (iOS 15+)
iPad
Apple Watch (requires iPhone)
Apple Silicon Mac

Android phone and tablet support is in preparation for Google Play. It is not publicly available yet.

Q: Is Timme free?

Yes. Every timer mode and 21 guided workouts are free. Timme Pro adds the full workout library, Apple Watch app, Live Activities, voice cues, history, cloud sync, themes, and unlimited saved workouts. New monthly and yearly subscribers get Pro free for 1 week. Cancel anytime before it ends and pay nothing.

Timer & Workouts

Q: How do I create a custom workout?

Open Timme and tap “Create Workout”
Choose your workout type (AMRAP, EMOM, Tabata, or Custom)
Adjust the work time, rest time, sets, and rounds
Add exercise names if desired
Tap Save to keep your workout for later

Q: Can I pause a workout?

Yes! Tap the pause button during any workout. Tap play to resume.

Q: How do I skip to the next interval?

Use the skip forward button (») during a workout to jump to the next phase.

Q: Why does my screen stay on during workouts?

Timme keeps your screen awake during active workouts so you can always see the timer. The screen will turn off normally when the workout ends.

Sound & Notifications

Q: How do I enable voice announcements?

Voice announcements are part of Timme Pro and are on by default for Pro subscribers. Free users hear audio signals instead. You can adjust sound settings in the app.

Q: The timer doesn’t beep when my phone is on silent. Why?

On iOS, Timme plays audio through the speaker even in silent mode. Make sure your device volume is turned up.

Apple Watch

Q: How do I sync workouts to my Apple Watch?

Workouts sync automatically when both devices are connected. You can also tap the sync button (watch icon) on the home screen to manually sync.

Q: My Apple Watch isn’t receiving workouts. What should I do?

Try these steps:

Make sure Bluetooth and Wi-Fi are enabled on both devices
Ensure your Apple Watch is paired in the Watch app
Tap the sync button in Timme
Restart both devices if needed

Q: Can I start a workout from my Apple Watch?

Yes! Open Timme on your Apple Watch, select a synced workout, and tap to start.

Q: Why does Timme ask for Health permission on my Apple Watch?

Timme starts an Apple Watch workout session so your timer keeps running and cueing while your wrist is down. Timme also requests permission to read heart rate and active energy so it can show your live metrics. While the session runs, watchOS measures heart rate and energy as it does during any workout, which may appear in Apple Health and count toward your Activity rings. Timme saves completed workouts to Apple Health when you allow it in Health. If you deny workout permission, the timer still runs but may pause while your wrist is down.

Q: Why don’t I see heart rate on my iPhone?

Live heart rate and active calories from Apple Watch appear on the iPhone timer for workouts started on iPhone while your Apple Watch mirrors the run (Timme Pro). Workouts started on the Watch show their metrics on the Watch.

Q: How do I change Health access later?

Open Timme Settings on Apple Watch and tap Check permissions. Apple can ask for access to data types you have not reviewed yet. To change a previous choice, open Health on your iPhone, tap your profile, then find Timme under Apps and review its access. Timme cannot tell whether you denied heart-rate or active-energy read access; a missing measurement is shown as unavailable.

Q: How do I stop saving workouts?

Open Health on your iPhone, tap your profile, then find Timme under Apps. Turn off Workouts. Timme will no longer save new workouts to Apple Health, and the timer may pause with your wrist down since the workout session cannot run without that permission.

Q: How do I know my latest workouts reached my Apple Watch?

Open Timme Settings on your iPhone. Under Apple Watch, Timme shows whether workouts are sending, waiting for your Watch, up to date, or could not be delivered. Opening Timme on your Watch helps it receive pending updates.

Troubleshooting

Q: The app crashed or froze. What should I do?

Force close the app and reopen it
Restart your device
Make sure you have the latest version from the App Store
If the problem persists, contact us

Q: My saved workouts disappeared. Can I recover them?

Workouts are stored locally by default. If you enabled iCloud Sync before reinstalling, Timme can restore the workouts saved in your private iCloud database. Without an existing iCloud copy, locally deleted workouts cannot be recovered.

Feature Requests & Feedback

Have an idea to make Timme better? We’d love to hear from you!

Email us at support@timme.app with your suggestions.

Report a Bug

Found a bug? Please email us with:

Your device model and operating system version
Your Timme app version
Steps to reproduce the issue
Screenshots if possible